Access Support

Access Support Ltd, through its Touchpoint platform, provides an online solution to facilitate support for Higher Education students and apprentices with disabilities and mental health difficulties. The company was founded by Michele, who has over a decade of experience in tutoring and mentoring HE students and founded an agency providing Non-Medical Help (NMH). This background gave her insight into the daily challenges faced by support providers, leading to the creation of the Touchpoint system.

The platform aims to reduce administrative tasks for support providers, allowing them to focus more on delivering support. For students, it offers an easy-to-navigate system for booking sessions and communicating with support staff, giving them more control. The system also addresses the need for remote work and digital record-keeping while adhering to regulatory and audit requirements. Features include the ability for students to view staff availability, book sessions, and authenticate timesheets electronically. Staff can manage their schedules, and administrators can upload essential documents for both staff and students to access.

The business operates on a subscription model where the price is based on the size and usage of the institution, making it affordable for various sizes. The subscription includes comprehensive training and ongoing support from the Access Support team. The company was formed by a collaboration of individuals with in-depth knowledge of disability inclusion in Higher Education.

Keywords: higher education support, disability inclusion, student support platform, non-medical help, student services, assistive technology, special education needs, online support booking, apprentice support, mental health support, education administration software, student management system, accessibility services, remote learning support, compliance management