7signal Solutions

7signal Solutions provides a Wireless Network Monitoring (WNM) platform for organizations where Wi-Fi is mission-critical. Founded in 2006 by Veli-Pekka Ketonen and Marko Pirinen, the company originated in Finland and later moved its headquarters to the Cleveland, Ohio area in the U.S. This strategic relocation positioned the company for growth within the U.S. market. With extensive backgrounds in communications and engineering, the founders developed the world's first independent wireless network monitoring solution in 2007.

The company's core business revolves around a cloud-based, AI-powered platform that shifts the monitoring paradigm from an 'inside-out' infrastructure-level view to an 'outside-in' approach that captures the actual user experience at the network's edge. This is achieved through a dual-product strategy. The first product, Sapphire Eye, consists of hardware sensors that act as high-performance clients, continuously testing the wireless environment 24/7. These sensors are ideal for identifying issues related to Layer 1 and Layer 2, such as RF interference, network congestion, and coverage gaps. The second product, Mobile Eye, is a lightweight SaaS agent installed directly on end-user devices like laptops and mobile workstations running Windows, macOS, Linux, or Android. It runs in the background, conducting passive and active tests to provide a granular view of device-specific problems, including driver or adapter malfunctions and roaming issues.

7signal operates on a subscription-based model, offering its platform to a diverse client base that includes large enterprises in healthcare, manufacturing, distribution, retail, and higher education. By providing visibility into network performance from the client's perspective, the platform enables IT teams to proactively identify and resolve issues, often before users are impacted. This leads to significant operational benefits, such as reduced network downtime and faster troubleshooting times. The company holds multiple patents for its technology, underscoring its approach to wireless network monitoring and management.

Keywords: Wireless Network Monitoring, Wi-Fi performance, user experience monitoring, SaaS, digital experience, network troubleshooting, Sapphire Eye, Mobile Eye, client-side monitoring, Wi-Fi optimization, network assurance, enterprise Wi-Fi, WLAN optimization, RF interference, Wi-Fi analytics, network uptime, device connectivity, proactive monitoring, wireless experience, network visibility