24/7 Super
24/7 Super – Just another WordPress site.
| Date | Investors | Amount | Round |
|---|---|---|---|
* | N/A | Seed | |
| Total Funding | 000k | ||
Founded in 2013, 24/7 Super operates as a business-to-consumer (B2C) software-as-a-service (SaaS) provider in the real estate technology sector. The company was established by a landlord who identified a need for a more efficient communication channel for property maintenance issues after personally experiencing the inconvenience of receiving tenant calls at all hours.
The firm is headquartered in Louisville, Kentucky, and targets its services toward small to medium-sized residential and commercial property owners. Its business model centers on a subscription-based, cloud-hosted platform that streamlines maintenance management for landlords, property managers, tenants, and maintenance staff. Revenue is generated through monthly credit card payments for access to the platform. In January 2015, the company secured a Seed Round of funding from Levo Capital.
The core offering is a web-based property maintenance dashboard designed to simplify the entire maintenance request and resolution process. Tenants are provided with a unique link for their property's website or social media, allowing them to submit maintenance requests 24/7 without directly calling the landlord. The platform then routes these requests automatically to the appropriate maintenance staff based on schedules. Key features include a call center option for tenants who prefer to phone in issues, multilingual support in English and Spanish, and detailed reporting on metrics like response times, staff performance, and tenant satisfaction. The system also stores contact information for approved third-party vendors, such as electricians and plumbers. For ease of setup, the platform allows for bulk importing of unit, tenant, and user data via CSV files.
Keywords: property maintenance software, real estate technology, SaaS, maintenance management, tenant communication, landlord tools, property management system, work order management, residential property, commercial property, B2C software, cloud-based maintenance, maintenance request system, tenant satisfaction, vendor management, real estate services, Louisville startup, Levo Capital